Thank you for shopping at our online store. We strive to provide you with the best products and customer service. However, we understand that there may be instances where you may need to return or seek a refund for your purchase. Please read our policy below for more information on how to proceed with refunds and returns.
Moon Chocolate Bar and THC Cartridges Refunds and Returns Policy:
1. Refunds:
– We offer refunds for products that are damaged, defective, or not as described.
– To be eligible for a refund, please contact our customer service within 7 days of receiving your order.
– We may require photo evidence or other proof of the issue before processing the refund.
– Refunds will be issued to the original payment method used for the purchase.
2. Returns:
– We accept returns for products that are damaged, defective, or not as described.
– To initiate a return, please contact our customer service within 7 days of receiving your order.
– We may require photo evidence or other proof of the issue before approving the return.
– Once your return is approved, a refund will be initiate immediately.
Frequently Asked Question!
A Moon Chocolate Bar is a premium quality chocolate bar that is inspired by the beauty and mystery of the moon. It is crafted with the finest ingredients to deliver a unique and delightful taste experience.
Our Moon Chocolate Bar range includes a variety of flavors such as Dark Chocolate, Milk Chocolate, White Chocolate, Caramel, Mint, Orange, and many more. Please check our product page for the full range.
Yes, we do offer vegan and gluten-free options in our Moon Chocolate Bar range. Please check the product description for more details.
You can place an order by adding your desired Moon Chocolate Bars to the cart and proceeding to checkout. Follow the prompts to enter your shipping information and place order.
We accept all major credit cards Via Zelle Transfer, Cash App, Cryptocurrency (Bitcoin, USDT, Ethereum), PayPal, and Apple Pay.
Typically, orders are processed within 1-2 business days and shipping takes between 2-5 business days. However, this may vary depending on your location.
A THC cartridge is a small, pre-filled unit containing extracted cannabis oil designed for vaporization. These cartridges are used in conjunction with a vape pen or battery. The oil within the cartridge is high in THC, the psychoactive compound in cannabis that gives users a high.
To use a THC cartridge, you will need a vape pen or battery. Simply screw the cartridge onto your device, ensure it’s charged, and then you can begin to inhale the vapor by pressing the button and drawing on the mouthpiece. Always start with small puffs to gauge the potency of the THC.
Yes, we do ship internationally. Shipping rates and times vary depending on the destination.
If you are not satisfied with your purchase, please contact us within14 days of receiving your order. We will do our best to resolve any issues.
Some of our chocolate bars may contain nuts or traces of nuts. Please check the product description for allergen information.
To maintain the quality and taste of your Moon Chocolate Bars, we recommend storing them in a cool, dry place away from direct sunlight.
Absolutely! Our Moon Chocolate Bars make for a perfect gift. You can add a personal message during checkout and we will include it in a gift card.
If you have any questions or concerns, you can reach our customer service team via email at [email protected] or call us at our toll-free number. We are available from Monday to Friday, 8am to 11pm.
Our ability to ship THC cartridges is subject to local laws and regulations. In some states and countries, it is legal to purchase and use THC cartridges for recreational or medicinal purposes, while in others it is not. Please check your local laws before placing an order.
If you encounter any issues with your THC cartridge, such as it not producing vapor or leaking, please contact our customer service team immediately. We are committed to ensuring your satisfaction and will work with you to resolve the issue.